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What to write to us about

• Accounts and subscriptions: signing in, billing questions, cancellations and refund requests.
• Privacy: requests to see, correct or erase your data, or questions about how it is used.
• Corrections: if you think something we have published is wrong, tell us the page and what you believe is incorrect. Corrections are published as new versions; see the editorial policy.
• Safety: anything you see that looks unsafe for a child, including an experiment or a tutor answer. Please include the page address.

Good to know

Please do not send passwords or payment details by email. If you are worried about someone's immediate safety, contact the emergency services or a crisis line; ScienceVerse is a learning tool, not a crisis service.